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Retail Sector

With over 35 years experience in Records and Information Management, we have been successfully managing and protecting essential information and records for many years, this means we are fully conversant with the fundamental and specific needs and requirements of each sector, thus, when it comes to the Retail, Manufacturing, Transport & Logistics , we have a deep understanding of the importance of the various types of documents created, their retention periods and the sinks associated with the different document types.

Retail Sector

With over 35 years experience in Records and Information Management,
we have been successfully managing and protecting essential information and records for many years, this means we are fully conversant with the fundamental and specific needs and requirements of each sector,
thus,
when it comes to the Retail, Manufacturing, Transport & Logistics , we have a deep understanding
of the importance of the various types of documents created,
their retention periods and the sinks associated with the different document types.

WHY TRUST METROFILE WITH YOUR RETAIL RECORDS AND INFORMATION MANAGEMENT?

Metrofile hold many firsts in the Records and Information Management industry, being 1st to introduce off-site record storage; 1st to introduce sophisticated randombased storage software systems, 1st to pioneer outsourced scanning bureaus and
1st to offer image and data hosting services. We also:

HAVE FACILITIES THAT MEET INTERNATIONAL BEST-PRACTICE STANDARDS

HAVE WORLD-CLASS, ROUND-THE-CLOCK SECURITY

ARE WELL ENTRENCHED IN THE RETAIL SERVICES INDUSTRY

STRICT ADHERANCE TO REGULATORY AND COMPLIANCE MATTERS RECOMMENDED FOR THE RETAIL INDUSTRY

BENEFITS OF METROFILE RETAIL RECORDS AND INFORMATION MANAGEMENT

As global leaders in advanced technological Records & Information Management systems, Metrofile will ensure that your:

  • GDPR Legislation compliance will be ensured by correct management of credit application documentation
  • Efficiencies will be increased, allowing instant access to files providing proof of credit requests and affordability assessments
  • Measures will be put in place to prevent loss, damage or unauthorised access to information
  • Service delivery will be enhanced and lost and misfiled information minimized
  • Files will be efficiently organised, decreasing duplication
  • Optimisation will be increased, reducing long queues and customer waiting time
  • Retention periods will be managed, therefore no document will be kept longer than necessary.
  • Showing transaction evidence
metrofile-physical-storage

Many Retail Groups have already benefited greatly from our Records, Backup and Information Management Solutions, which include:

  • Image Processing
  • Back up Management
  • Records Management
  • Confidential Records Destruction
  • Onsite Records Management

Which are essential for common record types and departments such as:

  • Transaction evidence
  • Credit Assessments
  • Applications
  • Agreements
  • Community of Property – written consent of spouse
  • ID Documents
  • Payslips
  • Proof of Income
  • Credit limit increase documents

ADDITIONAL SECURITY

Satellite tracked vehicles, the advantages of scanning where no documents is required to be kept onsite as electronic images are either hosted or despatched to them for uploading, almost immediately.

Password protection of users and the encryption of images, as only the software (dataSTOR) can de-crypt the information. Thus, if anyone looks at a CD written for dataSTOR, they will not be able to read it.

The hack-proof aspect of the information, as the hackers must be able to read the information before hacking can take place, and because they cannot read the information, they cannot hack.

Physical

We understand the compliance around how the documents are created, dispersed, utilised and stored – both physically and electronically. Metrofile will ensure that your:

  • POPIA Legislation compliance will be ensured by correct management of credit application documentation

  • Efficiencies will be increased, allowing instant access to files providing proof of credit requests and affordability assessments

  • Measures will be put in place to prevent loss, damage or unauthorised access to information

  • Service delivery will be enhanced and lost and misfiled information minimised

  • Files will be efficiently organised, decreasing duplication

  • Optimisation will be increased, reducing long queues and customer waiting time

  • Retention periods will be managed, therefore no document will be kept longer than necessary.

  • Showing transaction evidence

Digital

Digital Systems in retail is beneficial in automating document routing, accelerate order processing, and speeding up customer service. In addition, security is of the utmost importance in securing financial information of customer payment mechanisms. Finally, customer order history, and future product design will be collaborative via digital channels.

Storing critical operations information such as proof of delivery documents, human resources forms and compliance documentation will be consolidated into digital origination and digital stores. In addition, we can enable manufacturers to meet the needs of each department – including Accounting and Finance, Human Resources and Legal so that each department has their digital business processes extended across the other departments.

Metrofile-Retail-Services-Infographic
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Why Trust Metrofile with your Records AND Information Management?

Metrofile hold many firsts in the Records and Information Management industry, being 1st to introduce off-site record storage; 1st to introduce sophisticated random-based storage software systems, 1st to pioneer outsourced scanning bureaus and 1st to offer image and data hosting services. We also:

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