Financial services sector
With over 35 years experience in records and information management, we have been successfully managing and protecting essential information and records for many years, this means we are fully conversant with the fundamental and specific needs and requirements of each sector. We have a deep understanding of the dramatic changes in risk management and other specific requirements, as well as the importance of adherence to them, in the financial services sector.
Financial services sector
With over 35 years experience in records and information management,
we have been successfully managing and protecting essential information and records for many years,
this means we are fully conversant with the fundamental and specific needs and requirements of each sector.
We have a deep understanding of the dramatic changes in
risk management and other specific requirements, as well as the importance of adherence to them, in the financial services sector.
Partner with Metrofile to meet your records and information compliance needs
Metrofile holds many firsts in the records and information management industry: 1st to introduce off-site record storage; 1st to introduce sophisticated random-based storage software systems, 1st to pioneer outsourced scanning bureaus and 1st to offer image and data hosting services. We also:
Have facilities that meet international best practice standards
Have world-class, round the clock security
Are well entrenched in the financial services industry
Ensure strict adherence to regulatory and compliance matters recommended for the financial services industry
Benefits of Metrofile records and information management
Assessing your risk
When assessing your risk, consider the following:
- Are your records stored in a safe place to avoid serious losses through fire, flooding, pest control damage or major catastrophe?
- Are you able to easily find critical records?
- How long does it take to retrieve a record?
- Do you ever misfile or lose records?
- What are the financial implications if you cannot find an important record?
- What are the legal implications if you cannot find an important record?
- Do you have an effective document management system to manage both electronic and physical records?
- Are you able to conduct quick searches on large volumes of data?
- Do you have a records management policy or file plan in place?
- Do you keep records for the correct retention periods in line with legislative requirements?
Do you have specific retention policies in place to remain fully compliant with:
- GDPR
- Relevant legislative acts
- Relevant stock exchange rules
- Reserve Bank regulations
- Central bank rules
- Government requirements
- Any other applicable legislation
Technological leaders
Metrofile will ensure that your:
- Service delivery is enhanced; and lost and misfiled information minimised
- Files are properly organised, decreasing duplication
- Efficiencies are increased, allowing instant access to files and more time for important functions
Companies from the financial services sector and other industries have already benefited greatly from our records and information management solutions, which include:
- Onsite and offsite image processing
- Onsite and offsite active file management
- Software (including hosting of scanned images)
- Offsite storage
- Storage of inactive and semi-active records
Which are essential for common record types and departments such as:
- Know your customer documents
- Loan applications
- Employee files (human resources)
- Training (human resources development)
- Transactional documents
- Financial documents
Digital
Content / contract origination, workflow, collaboration and digital signatures are disrupting all banking and insurances processes. This enables customer engagement and self-service. This ever-changing landscape requires an agile and discrete content services approach that will digitally transform this industry into the future.
