Code of Ethics


Metrofile built on four promises, namely commitment, integrity, reliability and resourcefulness which supports our company vision of being our customers’ trusted information and records management partner. As such, the Group’s business philosophy requires that directors and employees conduct themselves with honesty and integrity in all business practices to achieve the highest standard of ethical behaviour.

Metrofile has therefore made available a free and anonymous ethics line which is managed independently. All calls reported are in total anonymity and can be done so without fear of discrimination.

The law also provides protection through The Protected Disclosures Act which protects you from being victimised, harassed or dismissed for reporting wrongdoing in the workplace. If you encounter contrary conduct, please call us 24 hours a day, 365 days a year in English, Zulu, Sotho, Xhosa or Afrikaans

Toll Free number: 0800 212 655 Free
Fax: 0800 00 77 88
Email address:
Free Post: Tip-Offs Anonymous, Kwa-Zulu Natal 138, Umhlanga Rocks, 4320